How to respond to App Store reviews

Apple finally allow developers to respond App Store reviews. Here is how:

  • Open iTunes Connect
  • My Apps
  • Choose your App
  • Choose Activity on top menu
  • Choose Rating and Reviews
  • In every review, there is reply button on top right
  • Click and reply 👏🏻

Apple encourage developers to respond customer reviews. As they say:

Positive ratings and reviews can encourage customers to download or purchase your app. By delivering great responses to users' comments and assisting those who have questions about your app, you can create a better user experience, drive increased engagement, and improve your app’s rating.

For more detail:

https://developer.apple.com/app-store/responding-to-reviews/

Photo by Damian Zaleski

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